Kouma Decorative Box MERCANA

Quick Shipping and Professional Packaging

We have a range of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse personnel are highly skilled and will pack your items according to our precise and precise specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We deliver to thousands of customers every day across various countries. This is a sign of our commitment to be the largest online retailer worldwide. The warehouses and centers of distribution are situated in Europe, as well as the USA.

Note: Orders with more than one product are assigned a specific processing time depending on the specific item.

Prior to shipment the items, our staff will carry out a thorough inspection on the products you ordered. The majority of orders are shipped within 48 hours. The delivery time is estimated to be between 3 and 7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of many different parties, such as the factory and our warehouse. Therefore, the actual inventory could fluctuate at any moment. It's possible that you may not receive your order once it has been placed.

Our policy is valid for 30 days. If the 30 days have elapsed from the date you purchased the item, we cannot offer you a return or exchange.

Your item should be in the original packaging and in good condition. It must also not be used. The item must be returned in its original packaging.